Your advantages as an ALTERNATE customer
International customers profit in a variety of ways from ALTERNATE. Some of the advantages are:
ALTERNATE delivers throughout Europe with comprehensible prices, clearly stated shipping charges, reliably fast shipping and individual shipping information.
More than 7.500 packages per day
On average we sent out over 7.500 packages a day from our German headquarters to destinations across entire Europe. 20 years of experience as a top mail order company guarantees a smooth transaction.
Over 50.000 items in stock at our central warehouse
ALTERNATE has over 50.000 products from 400 different brands in stock at our warehouse. With our extensive selection, everybody will quickly find his desired items.
Fast shipping with online tracking
When all items are in stock, most orders are processed and handed to the delivery service within 2 hours. Through the online tracking, one can keep an eye on the shipment and the expected delivery date
Award-winning online shop
Distinguished: our German online shop annually wins more than a dozen awards from both the trade press and customers surveys.
Safe methods of payment
We offer a variety of safe and fast methods of payment. Depending on which you prefer, you can choose between cash-on-delivery, pre-payment by bank transfer, PayPal or credit card.
Personal support by native speakers
You have questions about a product, would like a consultation or have a technical question? Our team will gladly give support – of course in your language!