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Your advantages as an ALTERNATE customer

Your advantages as an ALTERNATE customer

International customers profit in a variety of ways from ALTERNATE. Some of the advantages are:

International customers profit in a variety of ways from ALTERNATE.
Some of the advantages are:

Europe-wide shipping

ALTERNATE delivers throughout Europe with comprehensible prices, clearly stated shipping charges, reliably fast shipping and individual shipping information.

Europe-wide shipping

More than 7.500 packages per day

On average we sent out over 7.500 packages a day from our German headquarters to destinations across entire Europe. 20 years of experience as a top mail order company guarantees a smooth transaction.

More than 7.500 packages per day

Over 50.000 items in stock at our central warehouse

ALTERNATE has over 50.000 products from 400 different brands in stock at our warehouse. With our extensive selection, everybody will quickly find his desired items.

Over 50.000 items in stock at our central warehouse

Fast shipping with online tracking

When all items are in stock, most orders are processed and handed to the delivery service within 2 hours. Through the online tracking, one can keep an eye on the shipment and the expected delivery date

Fast shipping with online tracking

Award-winning online shop

Distinguished: our German online shop annually wins more than a dozen awards from both the trade press and customers surveys.

Award-winning online shop

Safe methods of payment

We offer a variety of safe and fast methods of payment. Depending on which you prefer, you can choose between cash-on-delivery, pre-payment by bank transfer, PayPal or credit card.

Safe methods of payment

Personal support by native speakers

You have questions about a product, would like a consultation or have a technical question? Our team will gladly give support – of course in your language!

Personal support by native speakers
All prices include statutory value added tax (VAT) but exclude delivery charges and, if applicable, cash on delivery
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