Contact & general information
E-Mail:
Returns on site
Linden service desk
Philipp-Reis-Str. 1
D-35440 Linden, Germany
Mon-Fri:9 am - 8 pm
Download of the location map
Philipp-Reis-Str. 1
D-35440 Linden, Germany
Mon-Fri:9 am - 8 pm
Download of the location map
Technical support:
Incorrect delivery:
E-Mail:service@alternate.co.uk
Mon-Fri:9 am - 6 pm
Please contact us before sending back an item that has been delivered in error. You will receive a processing number from us, which you will need to give on the returns slip accompanying the item so that we can arrange the correct delivery immediately after receiving the goods sent back.
Please contact us before sending back an item that has been delivered in error. You will receive a processing number from us, which you will need to give on the returns slip accompanying the item so that we can arrange the correct delivery immediately after receiving the goods sent back.
Sending back large items (direct collection):
E-Mail:info@alternate.co.uk
Please contact us in order to arrange a collection date. Please have ready your customer number and invoice number and the serial number of the device you are complaining about.
Please contact us in order to arrange a collection date. Please have ready your customer number and invoice number and the serial number of the device you are complaining about.
Download returns forms:
Sending from other countries in Europe:
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All prices include statutory value added tax (VAT) but exclude delivery charges and, if applicable, cash on delivery
4
Our former price